Contact

I'm one person, so when you email LinaBloom Candle Co., you're emailing me — Andrew. I read every message and answer everything within one business day, usually faster.

What's the fastest way to reach me?

  • General questions, order help, custom scents, wholesale interest, press: the form below. It comes straight to my inbox.
  • Direct email: andrew@linabloomcandles.com
  • Returns: refund policy has the steps — but you can also just use the form below.
  • Allergen and safe-use questions: Allergen & Safe Use, or ask via the form.

Where I'm based

Cumming, Georgia — Forsyth County, about forty minutes north of Atlanta.

I don't list a street address here for privacy reasons, but the studio is small and home-based. The fastest in-person place to find a LinaBloom candle is Moody Brews Cafe in Cumming. The full list of where to find me — markets, pop-ups, stockists — is on the Find Us page.

Response time

  • Monday–Friday: within one business day, usually within a few hours.
  • Weekends and holidays: I'll get back to you Monday morning. If you're emailing on a Friday evening expecting a Monday-morning answer, you'll get one.
  • During market weekends or holiday rush (Nov–Dec): replies may stretch to 1–2 business days. I'll catch up.

What to include if you're emailing about an order

  • Your order number (it's in the confirmation email — looks like #1042 or similar)
  • A one-sentence note about what's going on
  • Photos, if it's a damage or quality issue

I'll write back with a real answer, not a form letter.

Send the form below and I'll be in touch.